Privacy Policy

Our commitment to protecting your privacy and personal data

Last updated: January 15, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us. This may include:

  • Name, email address, and contact information
  • Identity verification documents (passport, driver's license)
  • Financial information (bank account details, trading history)
  • Employment and income information
  • Trading preferences and investment objectives

1.2 Trading Data

We collect data related to your trading activities, including:

  • Transaction records and order history
  • Portfolio holdings and performance
  • Risk metrics and compliance data
  • Algorithm performance and backtesting results

1.3 Technical Information

We automatically collect certain technical information when you use our platform:

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and platform interactions
  • System performance and latency metrics

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our trading platform and services
  • Process transactions and manage your account
  • Comply with legal and regulatory requirements
  • Detect and prevent fraud and unauthorized activities
  • Communicate with you about your account and our services
  • Analyze platform usage to enhance user experience
  • Develop new features and trading tools

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, including:

  • Payment processors and financial institutions
  • Identity verification and compliance services
  • Cloud hosting and data storage providers
  • Customer support and communication platforms

3.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with court orders, subpoenas, or regulatory requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Prevent fraud or other illegal activities

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Secure data centers with physical security measures

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements
  • Maintain records for tax and auditing purposes

Typically, we retain account information for at least 7 years after account closure, as required by financial regulations.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information (subject to legal requirements)
  • Portability of your data to another service provider
  • Objection to certain processing activities
  • Withdrawal of consent where processing is based on consent

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses approved by the European Commission
  • Privacy Shield certification (where applicable)

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: legal@millisecond.trade